Frequently asked
Shipping, downloads, licenses, and the small details. Still stuck? Email info@piedrasanta.space.
Orders & shipping
At launch the shop ships to the United States and Canada. Physical stickers are printed and shipped by Printify from the facility closest to you.
Physical items are made to order. Production usually takes 2–5 business days, then shipping adds another 2–7 business days depending on destination. You will receive tracking by email once the order ships.
Because every physical item is printed on demand, returns are accepted for damaged or misprinted items. Email info@piedrasanta.space within 14 days of delivery with a photo, and we will arrange a reprint or refund.
Yes. Both kinds of products share one cart and one Stripe checkout. Digital downloads unlock as soon as payment is confirmed; physical items go to production at the same time.
Digital packs
Each pack includes a .goodnotes sticker book, a folder of transparent PNG stickers, and a quick-start PDF with import instructions.
Open GoodNotes, create or open a notebook, tap the sticker tool, choose “Add stickers”, and select the .goodnotes file. The quick-start PDF included in your download walks through it with screenshots.
Yes. The transparent PNGs work in GoodNotes, Notability, Procreate, Canva, and most apps that accept images. They are licensed for personal use.
Secure download links expire after 7 days. If you need a fresh link, open the confirmation page from your receipt or email the studio.
Payment & privacy
Checkout is hosted by Stripe and accepts major cards, Apple Pay, and Google Pay. Your card details never touch the shop server.
Taxes are calculated by Stripe at checkout based on the shipping address and applicable rules. Digital goods may be taxed differently from physical goods.
The shop stores only what is needed to fulfill your order: contact details, shipping address, and order contents. See the privacy page for details.